If you are a visitor to the Dover Forecasting website or a Dover Forecasting client (“Client”) who registers or signs into the Dover Forecasting website (including for purposes of obtaining a free trial of Dover Forecasting’ services), we may obtain the following types of information from you or concerning your computer or device (“Dover Forecasting Client Information”), which may include information that can itself be used to identify and/or contact you (“Personally Identifiable Information”):
Our Clients may use customized and proprietary Kissmetrics’ code, software and/or services (“Service(s)”) to obtain information regarding the activities that users engage in while visiting their web pages (“Client User Data”). When a user visits a website that uses Dover Forecasting’s Service, Dover Forecasting code contained on the website contacts Dover Forecasting servers and enables Dover Forecasting to collect Client User Data. Some Clients may also use their own code to obtain Client User Data and then send such information to Dover Forecasting’s servers. Client User Data may include Personally Identifiable Information, including, but not limited to, the types of information listed for the Dover Forecasting Client Information above.
Client User Data is stored on Dover Forecasting web servers and databases (including those hosted on third party servers on behalf of Dover Forecasting) for use in performing analysis and producing reports for the applicable Dover Forecasting Client. In addition, Dover Forecasting itself uses the Dover Forecasting Service in order to obtain insights into visitors’ use and activities on its own websites, which include, as of the Effective Date, www.doverforecasting.com and app.doverforecasting.com.
Dover Forecasting collection and analysis of Client User Data helps our Clients to evaluate and understand how their users are interacting with their websites, and potentially, to modify their websites in order to make them more valuable or useful for their users. Dover Forecasting Clients determine the types of Client User Data that are sent to Dover Forecasting servers for analysis and use. This data may include or be linked to Personally Identifiable Information depending on how the Client uses Dover Forecasting Services on its website(s). Dover Forecasting Clients are contractually prohibited from sending personally sensitive Client User Data (e.g. personal health information, political opinions, religious or philosophical beliefs) to Dover Forecasting and Dover Forecasting does not knowingly receive such data.
In addition, Dover Forecasting may collect certain information about a Client’s visitor’s computer that may be provided by the visitor’s browser. This includes browser information, operating system information, mobile device information, IP address, time of visit, and the referring site, application, or service. Such information may be collected and shared with the Dover Forecasting Client even though not specifically requested by the Client.
We use the Dover Forecasting Client Information, including Personally Identifiable Information, to register your account, fulfill your requests, understand how you are engaging with Dover Forecasting, communicate with you, determine if you are satisfied with the Service, process billing for Dover Forecasting Services, and personalize your experience on the Dover Forecasting website and with the Dover Forecasting Service.
Except as described in the “Disclosure of Information to Third Parties” section below, Dover Forecasting never sells or shares any Client User Data with individuals or companies other than the specific Client whose website transmitted the Client User Data to Dover Forecasting.
Dover Forecasting does not collect or aggregate information about end user behavior across multiple, different websites that are operated by different Clients, nor does it use any Client User Data for purposes of behavioral advertising. However, Dover Forecasting may analyze Client User Data in the aggregate for purposes of internal research and/or to determine overall trends or metrics concerning how users are engaging with websites, and may report such general trends publicly, without disclosing any Client User Data.
Depending on how our Clients use Dover Forecasting Services, information contained in Dover Forecasting cookies placed on the computers of end users may be linked to Personally Identifiable Information in Dover Forecasting database. This allows our Clients to use the Dover Forecasting Service to better analyze and measure their users’ interactions with their website and to organize activities by the same user on their website across time.
Please note that if you set your browser to reject cookies, some features of the websites you visit may be unavailable. For more information on how to reject cookies, see your browser's instructions on changing your cookie settings. Additionally, please note that rejecting cookies may also prevent you from opting out of our Service because that involves placing an opt-out cookie in your browser.
Dover Forecasting may also collect certain information using Web Beacons. “Web Beacons” are electronic images that may be used on Dover Forecasting Website, in Dover Forecasting Service, or in our email communications. They are used, for example, to count website visits or to tell if an email has been opened and acted upon.
Information, including Dover Forecasting Client Information, Client User Data, and any Personally Identifiable Information contained therein, may be shared with certain third-party companies and individuals that help facilitate technical and administrative aspects of the Dover Forecasting Service (e.g., credit card processing), or perform functions related to the administration of Dover Forecasting (e.g. hosting services). These third parties perform tasks on our behalf and are contractually obligated not to disclose or use Dover Forecasting User Information or Client User Data for any other purpose, and to employ adequate security measures to prevent unauthorized access to such data. However, Dover Forecasting is not responsible in the event that Personally Identifiable Information is disclosed at a result of a breach or security lapse by any such third party.
Dover Forecasting Clients may share Client User Data with service providers (e.g. customer relationship management platforms) that perform tasks on behalf of Dover Forecasting Clients. Dover Forecasting contractually requires the Clients to disclose such practices to its users.
If you are a Dover Forecasting Client that signed up through our Partners Program, your Dover Forecasting Client Information may be shared with the Partner Program member that signed you up for Dover Forecasting Service, provided that, prior to any such sharing, Dover Forecasting will obtain contractual obligations from the Partner Program Member that it will comply with all Applicable Laws with respect to such Dover Forecasting Client Information. These Partner Program members may use that information to help you setup, adjust, manage, and cancel your account with Dover Forecasting.
If Dover Forecasting, or substantially all of its assets, is acquired by another company or successor entity, Dover Forecasting Client Information and/or Client User Data will be one of the assets transferred or acquired by the purchaser or successor. You acknowledge that such transfers may occur, and that any purchaser of or successor to Dover Forecasting or its assets may continue to collect, use and disclose your information acquired prior to such transfer or acquisition as set forth in this policy.
Dover Forecasting offers several ways for you to review and update account information that is obtained and stored by Dover Forecasting, or to change your Dover Forecasting communication preferences.
If you have a Dover Forecasting account, you can review or update your account information by contacting us at firstname.lastname@example.org. You may unsubscribe to any of our e-mail or direct message communications regarding updates or products by following the unsubscribe instructions in the body of any message. You may contact us at email@example.com, attn: Dover Forecasting Privacy Office.
We may contact you by e-mail or other equivalent electronic communications if you access Dover Forecasting products or services. By registering or using Dover Forecasting Services, you specifically consent to the receipt of these e-mail or text message communications. If you do not want to receive emails or other communications from us, please follow the unsubscribe instructions in the body of such communications or notify us by email at firstname.lastname@example.org.
Dover Forecasting has implemented reasonable security mechanisms to protect Dover Forecasting Client Information and Client User Data that is maintained on Dover Forecasting servers from loss, misuse and unauthorized access, disclosure, alteration and destruction. Examples of these security mechanisms include limited and password-protected access, high security public/private keys, encryption on processed data, and SSL encryption to protect transmission of data.
However, please keep in mind that no security system is impenetrable. It may be possible for third parties to intercept or access Dover Forecasting Client Information and Client User Data in spite of these measures. Dover Forecasting cannot guarantee the security of your information and cannot be held responsible for unauthorized access to Dover Forecasting client accounts.
Our Site and Service is not directed to children under 13. We do not knowingly collect personally identifiable information from children under 13 or from websites that are targeted to children under 13. If you are under 13, please do not attempt to register or send any information about yourself to us, including your name, address, telephone number, or email address. If a parent or guardian becomes aware that his or her child has provided us with personally identifiable information without their consent, he or she should contact us as provided below. If we become aware that a child under 13 has provided us with personally identifiable information, we will delete such information from our servers.
Dover Forecasting 38 Strathgowan Ave, Upper Unit Toronto, Canada M4N1B9
We will use reasonable efforts to respond promptly, within 10-20 business days, to requests, questions or concerns you may have regarding access to Personally Identifiable Information about you that we have collected. We may contact you for follow up information.